I’m an experienced, award-winning CIO, a change agent who has led organizations in creating innovative solutions to some of the toughest business challenges around. I am known for formulating and articulating powerful visions and using them to drive change in complex, matrixed, and sometimes rigid and bureaucratic environments. The author of a book on The Art of Business Value, I know how to put technology to work to create competitive advantage, increase revenue, accomplish mission, and generate value. I also have experience as a CEO, with MBA degree from Wharton and Computer Science degree from Yale.

I speak frequently at conferences on topics such as Innovation, applying Agile and DevOps ideas to enterprise IT, and overcoming low trust and bureaucratic environments. In 2010 I was named by Computerworld Magazine one of the Premier 100 IT Leaders, an award for “exceptional technology leadership, innovative ideas for solving business challenges, and effectively managed IT strategies.” I have also been recognized by Information Week, CIO Magazine, and Federal Computer News, and in 2015 was named the federal government’s Leader in Technology Innovation by AFFIRM.

I have been an IT leader in organizations small and large, public, private, and nonprofit. As the CIO at US Citizenship and Immigration Services, I support the processing of about 7 million applications for benefits each year, including requests for citizenship, permanent resident status, employment authorization, refugee status and other humanitarian assistance.